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lovesoul during COVID-19

lovesoul during COVID-19

Last updated: Thu 4 Nov, 2021

Level 4:  CLOSED - Both our online store and our spa for treatments. Skin care advice and other enquiries available via email only.

Level 3:  Online store OPEN for retail orders, Spa CLOSED for treatments. Skin care advice and other enquiries available via email only.

Level 2:   OPEN, with additional Level 2 rules & policies in place.

Traffic Light System

The New Zealand Government has recently announced the new traffic light system to come into effect in the near future. It is still unclear how and when we can reopen, and we will update our clients as soon as we have more information and a plan in place. If you would like to be added to our waitlist for an appointment in the meantime, please email [email protected] or fill out our Waitlist form HERE.

COVID Alert Level 4

Other Enquiries: AVAILABLE via email only. Our phone lines are unmanned, and we are unable to receive or return phone messages. Please get in touch: [email protected]

Retail | Skin Care & Product Orders: CLOSED - Orders can still be made online, but may not be processed until lower levels.

Services | Online Consultations & Skin Care Support: AVAILABLE via email. Please get in touch: [email protected]

Services | Spa Treatments & Premises: CLOSED, all appointments are cancelled. If you would like to be on a waitlist for when we are able to reopen, please email [email protected] . Due to the length of the latest lockdown, we can no longer assume if you had an appointment cancelled due to lockdown, that you would still like an appointment as soon as we reopen (we understand some clients are still choosing to wait before venturing back out from their bubbles). Please email us to be added to the priority waitlist.

COVID Alert Level 3

Other Enquiries: AVAILABLE via email only. Our phone lines are unmanned, and we are unable to receive or return phone messages. Please get in touch: [email protected]

Retail | Skin Care & Product Orders: OPEN - The rules seem to be forever changing! From Level 3, 6th October 2021 we have been able to reopen our online store for courier deliveries. Please note there have been serious delays with courier across Auckland & NZ. Also note the pick up option may not be available during Level 3 though if you need product urgently and live locally, please email me before you order online and I will see what I can do for you.

Services | Online Consultations & Skin Care Support: AVAILABLE via email. Please get in touch: [email protected]

Services | Spa Treatments & Premises: CLOSED, all appointments are cancelled. If you would like to be on a waitlist for when we are able to reopen, please email [email protected] . Due to the length of the latest lockdown, we can no longer assume if you had an appointment cancelled due to lockdown, that you would still like an appointment as soon as we reopen (we understand some clients are still choosing to wait before venturing back out from their bubbles). Please email us to be added to the priority waitlist.

COVID Alert Level 2

Retail | Skin Care & Product Orders: OPEN - Our online store is open as usual, though we will likely still be experiencing delays with the courier service. Thank you for your patience in receiving your orders. Please note the pick up option may still not be available during Level 2, however, if you have an appointment you can call us ahead to have product ready for you. Again, if you need product urgently and live locally, please email me before you order online and I will see what I can do for you.

Services | Online Consultations & Skin Care Support: AVAILABLE via email [email protected]

Services | Spa Treatments & Premises: OPEN, with additional health practices in place (see below). Please note our reopen date from lockdown to Level 2 will be announced by lovesoul, it will not necessarily be as soon as the govt releases us into Level 2. We will likely have preparations to make before we can reopen for treatments. We'll be in touch to reschedule if your appointment falls in Level 2 when we are not yet reopen. For all other appointments, either email us to be added to our waitlist, [email protected]; check back on our website to see when our online bookings are available again, or add yourself to our newsletter list to be informed of our reopen dates and any new protocols.

VISITING US IN LEVEL 2

If you have an appointment with us during Level 2, please ensure you read the additional policies we have in place during this level, as follows:

  • Reschedule if you are unwell. Do not come to your appointment if you are any kind of SICK. We are lenient with our cancellation policy here, but please aim for 24 hours where possible.
  • Please come alone to your appointment, and be on time (not early, and of course not late!)
  • Wearing your own mask to your appointment is recommended. We cannot supply these for you. You may remove these once in your treatment room.
  • Please scan our QR code at the front door to check in.
  • Please sanitise or wash your hands before coming into our spa.
  • Please look after us, so we can look after you!

Boost Your Immunity

It’s always important to keep yourself healthy and your immune system strong. With all the happenings in the world right now, it’s even more important.

As 80% of your immunity comes from your gut lining, it’s important to keep your gut healthy. If you are stockpiling your groceries, please don’t forget the fruit and veg! You can freeze it too! Avoid ONLY stocking up on the carbohydrates and the toilet paper! Our Gut Love powder contains pre and probiotics it also has added Vitamin D and will add a boost in any healthy smoothies. Our Zinc Repair capsules also contain essential nutrients for our immune systems. We also have the Collagen Boost Powder which contains zinc, vitamin C, and lots of other goodies that will support both gut health and (in turn) immunity.

Don’t forget to drink lots of water, and get enough sleep! Get a good dose of sunlight and fresh air every day.

This is also a good time to put some self-care rituals in place, and I expect all your skins to be soaked and GLOWING next time we see you!

Thank you always for both your support and loyalty. My little business and I value you very much! Stay safe, and I look forward to seeing you all again soon!

Sending lots of love and light!

Hannah xo

Soul care is each of the beautiful rituals that support your skin, health and wellness over your lifetime. From skin care to soul care; it’s the walk on the beach, the toes in the sand, the deep breathing of fresh New Zealand air. It’s the time you put into loving yourself. Your WHOLE self. It’s our privilege to guide you on this wellness journey. Living the Slow-Beauty way is a beautiful way to live. We know you’re going to love it!

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(upstairs) Waimauku Doctor's Building, 8 Waimauku Station Road, Waimauku, Auckland NZ

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